I was successfully able to add my youngest as a new student through the HAC portal. Was able to successfully recover my account and change my password, but when I try to register a current student, the system does not recognize my information. Please help!!
Very frustrated parent!
The PowerSchool Community is a great resource if you have any changes to be made while completing fields within the enrollment form. Each district, however, has a different registration process and can provide the best steps to move forward when enrolling students.
When you are registering a returning student, the process is different than registering a new student. Please verify that you are using a link within HAC for your returning student that was provided by your school/district.
If the link is not available for your returning student, I suggest you reach out to the school/district directly to inquire about this because they would surely be able to determine and fix the necessary link.
You can check out the FAQs related to the enrollment process here.