UNABLE TO COMPLETE RETURNING STUDENT REGISTRATION 2020-2021

[kingnoah2012]

I am currently stuck in the FAMILY tab section. I am not able to move forward with the registration.

I have entered my information, my son's father info and my son's step mother info and it will not take it.

I have removed my son's father and step mom from the registration and it still wont allow to me move fwd.

Can someone help me? I don't know what I am doing wrong.

Thanks

[MuskanS]

Hi! @kingnoah2012,

I am sorry that you are facing difficulties while enrolling.  Our Enrollment forms are designed to work best with Google Chrome or Firefox browsers.  I recommend using one of these browsers and also switching to a laptop/desktop if you are accessing the form on mobile.

Another community member experienced a similar issue, I recommend reviewing the similar thread by clicking here.

[enza]

The trouble shooting steps are not working in order to complete the online registration for a returning student.  What do I do now?'

Thanks,

Enza

[SowmyaN]

Hi @enza 

I am sorry that you are facing difficulties completing the online registration for returning student.  As you have tried all the troubleshooting steps, I recommend contacting the Enrollment Family Support team for assistance. 

[enza]

Same! I am on google chrome on a desk top computer and I can not move forward.  What can I do now ?