Trying to register returning student but can not edit the address in Verify Return screen

aggarwalsumit
Trainee

Trying to register returning student but can not edit the address in Verify Return screen

Hi, 

 

I am trying to register my son as returning student but not able to edit the address in verify return screen as our address has changed. 

1 Reply
MuskanS
Prodigy

Hi! @aggarwalsumit,

 

If you are trying to change information on a form, but there’s a gray box over that field, you will not be able to edit that information on the form yourself.  We recommend you go ahead and submit the form as-is; then, please contact the school directly to let them know about the information that needs to be updated.

 

I recommend reviewing the article on Read-Only Fields Information is Incorrect and Can’t be Changed.


Muskan Sehar

PowerSchool Community Moderator


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