Help

Records Approval

Huebner3403
Journeyman

Records Approval

Hello, 

 

When trying to submit for Approval, I get the following error, but it does not state WHAT within the record does not meet the approval criteria. I have reviewed the record several times and cannot find where the error could be:

 

DETAILS: The record does not meet the approval criteria.

Close Window

 

Has anyone come across this problem and if so, what fields triggered this error?

1 Reply
KritiS
Community Support Expert
Community Support Expert

Hi @Huebner3403 

 

Since, this is specific to your approval criteria setup. We recommend submitting a support ticket so that our Support team can work with the enrollment specialist to get this fixed. You can click on this link to submit a ticket.



KritiS
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!