Help

Power School Parent Access Issue

shenson
Padawan

Power School Parent Access Issue

 
When I try to access Power School via the Parent access? I get this message:
 

Power School error msg_8-26-2020.JPGI reached out to my school and they sent me the link to Power School.

4 Replies
JessicaS2
Recruit

Hello- The district may have the portal closed as they are working. Email or call the office to double-check.

shenson
Padawan

Will do. Thank you.

gperez1
Trainee

Hi there I am facing the same issue.  I am an admin and manually made the account for the parent.  When they put in the temporary password goes to new page to make their own password with the required amount and says "You are unable to access your account at this time. Please contact your school directly for assistance."

Reshma
Community Support Expert
Community Support Expert

Hi @gperez1,

 

Can you please check if the student is active within your school? We have seen this error occurring when the student is not active. 



Reshma
PowerSchool Community Support Expert

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!