Hi @Jessicalhdyer
Thank you for reaching out for assistance through PowerSchool Community!
One of our community members had a similar question and the resolution was provided in the thread. I recommend reviewing the resolution here.
Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!