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Cannot Update Name

GypsyBreedlove
New Member

Cannot Update Name

I am unable to update our family names on the Enrollment form. They are pre-populated from my childs previous school year, but I got married since then and all our names have changed. The enrollment form is not allowing me to update anyones names - mine, my husbands, or our daughters. 

I can click on the box and highlight it, but cannot make changes.
I have tried updating it through my profile but that did not work either.
How can I update our names?

1 Reply
SowmyaN
Expert

Hi @GypsyBreedlove

 

Thank you for posting in the Community!

 

I recommend reaching out to the Enrollment section of your school district who should be able to assist you with correcting the student details on their database. 

 

I have attached an article here that will help walk you through this process. 



Sowmya Karmel
PowerSchool Community Moderator
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