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Can't Enroll

HigginsK
Trainee

Can't Enroll

I keep getting the same message every-time I get to a certain spot in registration. Issue still hasn't been resolved. Any help would be great!IMG_1161.jpeg

3 Replies
Reshma
Community Support Expert
Community Support Expert

Hi @HigginsK,

 

Could you please confirm if you are still facing this issue? If yes, I recommend starting with clearing the cache and using an alternate browser if you are not already.  An Unexpected Problem Has Occurred article should walk through the troubleshooting steps.

 

You can also reach out to support from here



Reshma
PowerSchool Community Support Expert

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HigginsK
Trainee

Still facing the same issue. Now the website went down completely 

ParitoshT
Community Support Expert
Community Support Expert

Hi @HigginsK,

 

If you have already tried to replicate this issue on a different browser and different device as per this article and still facing the same issue then I recommend reaching out directly to your school district as they should be able to assist you further with this by taking a look at the registration form. You can also chat with the Enrollment Family support team by clicking here.

 

ParitoshT

Community Moderator