Summary
This article explains the reasons behind annual increases in renewal contract pricing.
Question
Why do we see an increase in renewal contracts year over year?
Answer
Annual price adjustments—referred to as uplift—are applied in accordance with our standard booking policy. This uplift reflects a modest, planned increase to the Annual Ongoing Fee as outlined in your renewal quote.
These adjustments help account for inflation and support continued investment in:
- Product development (R&D): Enhancing performance, reliability, and overall value
- Cloud infrastructure: Leveraging modern technologies, resilient architecture, and proactive monitoring
- Service quality: Ensuring a secure, high-performing, and highly available experience
This approach allows us to deliver ongoing improvements and maintain the high standards you expect from our solutions.
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