Q&A: Renewal Quote Adjustments

[#1]

Summary

This article addresses frequently asked questions about contract renewals, quote adjustments, license additions, and billing terms. It outlines the benefits of multi-year agreements, how to align contracts with academic calendars, and how to request changes such as address updates or license modifications. It also explains how to manage audit scenarios and split payment options. For any custom requests, customers are encouraged to contact their Renewals Manager to ensure timely processing and uninterrupted service.

Question

What are the benefits of signing a multi-year contract? 

Answer

A multi-year contract allows you to lock in your current pricing and avoid annual uplifts. This provides cost savings over time and ensures price stability through the duration of the agreement.

Question

How do we change our contract term dates to align with our school year? 

Answer

While the start date on renewal quotes is fixed and cannot be changed for the current term, you can request a prorated end date to better align with your academic calendar. This may result in a contract term longer than 12 months. To make this adjustment, contact your Renewals Manager before the renewal start date.

Question

How can I get my Audit quote adjusted? 

Answer

Audit quotes are based on updated enrollment data. If you believe your audit quote is inaccurate, please provide your current enrollment figures to your Renewals Manager and request a review.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#2]

Summary

This article addresses frequently asked questions about contract renewals, quote adjustments, license additions, and billing terms. It outlines the benefits of multi-year agreements, how to align contracts with academic calendars, and how to request changes such as address updates or license modifications. It also explains how to manage audit scenarios and split payment options. For any custom requests, customers are encouraged to contact their Renewals Manager to ensure timely processing and uninterrupted service.

Question

What are the benefits of signing a multi-year contract? 

Answer

A multi-year contract allows you to lock in your current pricing and avoid annual uplifts. This provides cost savings over time and ensures price stability through the duration of the agreement.

Question

How do we change our contract term dates to align with our school year? 

Answer

While the start date on renewal quotes is fixed and cannot be changed for the current term, you can request a prorated end date to better align with your academic calendar. This may result in a contract term longer than 12 months. To make this adjustment, contact your Renewals Manager before the renewal start date.

Question

How can I get my Audit quote adjusted? 

Answer

Audit quotes are based on updated enrollment data. If you believe your audit quote is inaccurate, please provide your current enrollment figures to your Renewals Manager and request a review.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Summary

This article addresses frequently asked questions about contract renewals, quote adjustments, license additions, and billing terms. It outlines the benefits of multi-year agreements, how to align contracts with academic calendars, and how to request changes such as address updates or license modifications. It also explains how to manage audit scenarios and split payment options. For any custom requests, customers are encouraged to contact their Renewals Manager to ensure timely processing and uninterrupted service.

Question

What are the benefits of signing a multi-year contract? 

Answer

A multi-year contract allows you to lock in your current pricing and avoid annual uplifts. This provides cost savings over time and ensures price stability through the duration of the agreement.

Question

How do we change our contract term dates to align with our school year? 

Answer

While the start date on renewal quotes is fixed and cannot be changed for the current term, you can request a prorated end date to better align with your academic calendar. This may result in a contract term longer than 12 months. To make this adjustment, contact your Renewals Manager before the renewal start date.

Question

How can I get my Audit quote adjusted? 

Answer

Audit quotes are based on updated enrollment data. If you believe your audit quote is inaccurate, please provide your current enrollment figures to your Renewals Manager and request a review.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.