unable to login as new authorized technical support user

Highlighted
Recruit

unable to login as new authorized technical support user

I was JUST added as an authorized technical support user but I am unable to login with my email as it defaults to my unauthorized account. The phone number available to me is not in service. How can I get through to support?

1 Reply
Highlighted
Community Support Expert
Community Support Expert

Re: unable to login as new authorized technical support user

Hi @kdatka,

 

Thank you for reaching out to us in PowerSchool Community!

 

I have reached out to you in private to discuss this access issue further since we practice to protect the privacy of our members in the Powerschool Community.  The private messages can be accessible by clicking on the envelop symbol shown in the top right corner of your Community page.


Reshma
PowerSchool Community Support Expert
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!