We need an update on this asap. Amy Battisti was able to remove Gail but then could not add me in her place.
For your reference, the following details have been submitted to Support.
Case Number: 05678102
Case Subject: Add a technical contact
Case Description: I am trying to add a technical contact and I removed a person (Gail Tifft), but it is not letting me add Sascha Warner.
Sascha
Hi @saschawarner,
Thank you for reaching out for assistance in the Community.
I have reached out to Amy Battisti on the case to provide further updates on your access.
ParitoshT
Community Moderator
I just got technical contact access but I still can't initiate a support chat due to lack of access. Can you please check this for me?
Hi @saschawarner,
Thank you for your question. You were recently added as a Technical Contact for your school district but it can take upto 24 hours for your access to get updated on the Community. I recommend allowing the same, post which you should be able to access the Chat Support option.
Please let me know in case of further questions.
ParitoshT
Community Moderator