https://help.powerschool.com/t5/Community-Forum/Troubleshooting-for-Common-Registration-Issues/td-p/

gesparza
Padawan

https://help.powerschool.com/t5/Community-Forum/Troubleshooting-for-Common-Registration-Issues/td-p/

When enrolling students in a class the system rejects this action. How we can fix it?

Under a teacher name 2 classes were added, but the teacher is not going to teach them, how we can delete this section/class from the teacher schedule?

I am still waiting for the technical support designated person to be able to use the launch chat, but still waiting. How long will this take to be able to get support/help in real time?

 

1 Reply
MuskanS
Community Support Expert
Community Support Expert

Hi! @gesparza 

 

To assist you further, would you please confirm if you are receiving an error message while enrolling students in a class? 

 

For example - Not all section enrollment records were created for : 
Unable to create a section enrollment record in the database.

 

If yes, I recommend reviewing a similar thread by clicking here.  For your second query, a Designated Support Contact within your district can create a case with the PowerSchool support on your behalf and our support team will assist you further.  As there are chat support hours for each product and will be enabled only during those hours for that particular product.


Muskan Sehar

PowerSchool Community Moderator


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