A school district that we have been working with provided us access to their AtrieveERP TEST instance (URL of their webservice as well as the credentials) so that we can test sending journal entries from our application into their AtrieveERP. We were also provided the webservice specification (see attached document).
Following the example webservice request (from the documentation), we tested the district's webservice by sending a similar SOAP request (using Postman API client)
But the response we receive is gibberish code that doesn't tell us anything wrong with our request
We know that the credentials are correct because we were getting a 401 Unauthorized response if we didn't put the correct username/password for the webservice
We believe that we're most likely sending incorrect values for the productKey, batchType or glNo tags
If so, how do we retrieve the productKey, batchType and the correct glNo values?
Any help would be appreciated
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I see that you were able to connect with atrieveERP Support team for assistance. I recommend continuing to work with the team in the case since our support engineers can take a closer look at the issue you are facing regarding the web-service requests and provide you with updates via the case. We would appreciate it if you can update the thread when you have a resolution in place, this will help members with a similar experience
Hi Sowmya, we have opened a ticket but havent had a response.
We will be happy to assist you, would you please provide the name of the product for which the support ticket has been opened?
I will reach out to you over a private message as this is part of our efforts to protect the privacy of our community members.