access

Anneca
Journeyman

access

Hi

I cannot access this page, could you please grant me the access? thanks

https://help.powerschool.com/t5/PowerSchool-SIS-Administrator/View-Course-by-Year-is-not-updating-if...

3 Replies
MuskanS
Community Support Expert
Community Support Expert

Hi! @Anneca 

 

We see that the article that you are trying to access is an admin article.  Currently, only Designated Support Contacts have access to admin resources in the community.  I recommend reviewing this article for the common reasons that you may receive a message that you do not have access to a resource and the process to request the access.


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
Anneca
Journeyman

this does not help. Why make many articles for  admin access only , we have purchased many support, but due to the size of people of our district, the support contacts have been given to others who used more often like School users. I am an admin but I don't have access to troubleshoot.

Reshma
Community Support Expert
Community Support Expert

Hi @Anneca,

 

I will reach out to you through a case to discuss this further as we strive to protect the privacy of our members in the PowerSchool Community.  



Reshma
PowerSchool Community Support Expert

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!