Would like access to resources, ie. SFE Support Chat, Case Portal

chelseagreig
Journeyman

Would like access to resources, ie. SFE Support Chat, Case Portal

Thanks! Administrator at the Northwest Catholic District School Board

1 Reply
BishalG
Community Support Expert
Community Support Expert

Hi @chelseagreig,

Some resources such as access to Support Case Portal and Chat Portal are available to specific roles in a district such as the role of a Designated Support Contact.


In case you feel that you should have access to these resources, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.


You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.



Bishal G.
PowerSchool Community Support Expert
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