Thanks! Administrator at the Northwest Catholic District School Board
Hi @chelseagreig,
Some resources such as access to Support Case Portal and Chat Portal are available to specific roles in a district such as the role of a Designated Support Contact.
In case you feel that you should have access to these resources, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.
You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.