Why do I not have access to an item I was sent an email with the link to view it?

ACogan
Recruit

Why do I not have access to an item I was sent an email with the link to view it?

I was sent the link to a recording, but it says I cannot view the resource. Why not? 

1 Reply
Reshma
Community Support Expert
Community Support Expert

Hi @ACogan,

 

Some resources are publicly accessible on PowerSchool Community while others and the ability to contact support are available to specific roles in a district such as the role of Designated Support Contacts.

 

I will reach out to you through a case to discuss your access further as we strive to protect the privacy of our members in PowerSchool Community.



Reshma
PowerSchool Community Support Expert

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