Why direct customers to a blog post for answers to questions about your products.

Highlighted
Trainee

Why direct customers to a blog post for answers to questions about your products.

I have to put a support ticket in to answer questions that should be available to find on your site.  To gain access to a particular product like SmartFind Express, you are directed to this forum.....  this type of "support" is puzzeling.  

1 Reply
Highlighted
Senior

Re: Why direct customers to a blog post for answers to questions about your products.

Hey @JenniferF3

 

I will have to review your account to help troubleshoot this further. Since PowerSchool Community is a public forum, I will reach out to you via private message to protect your privacy and further assist regarding your account access. 



Elston S.
PowerSchool Community Moderator
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