Who is our Naviance rep?

[SandyKientzler]

I cannot figure out who our Naviance rep is... The person I emailed last year to renew has an inactivated email. How can I find out who we've been reassigned to? 

[SAFFIYAT]

Hi @SandyKientzler

We have reached out to our Customer Success team on your behalf and included you in the communication.  Please let us know if you have any other queries, we are more than happy to assist you. 

[MelissaAdkins]

I am wondering the same thing. I thought I used to be able to find that information in Naviance, but I don't see it anywhere anymore. 

Melissa Adkins

[JyotishkaB]

Hi @MelissaAdkins

We have reached out to our Customer Success team on your behalf and included you in the communication.  Please let us know if you have any other queries, we are more than happy to assist you. 

[jenf1874]

Hello - Can you do the same thing for me? I need to talk to a Naviance Rep and cannot locate a name or contact information. Thank you - 

Jennifer Christen

[JyotishkaB]

Hi @jenf1874

Yes, sure! I have reached out to our Customer Success team on your behalf and have included you in the communication. Please let us know if you have any further queries.

[csauter]

Can you put me in touch with a Customer Success team representative? We are interested in renewing our partnership with Naviance but I cannot find any contact information. 

[CindyOp]

Hi @csauter 

Thank you for reaching out to the PowerSchool Community.

I will ask your Customer Success rep to contact you regarding your renewal request.

[taraamanna]

Hi!  I am having a problem with finding my customer rep as well.  I need pricing for our budget for next year.