Unable to view status of escalation ticket

sgenow
Rookie

Unable to view status of escalation ticket

I have a ticket submitted, I have been made an admin ,but I am still unable to view the status. What steps are required to fix this. Please help!

1 Reply
MuskanS
Community Support Expert
Community Support Expert

Hi! @sgenow,

 

We strive to protect the user's personal information and to make sure that no private information is shared on the PowerSchool community, I will follow up with you over a private message to assist you further. 

 

You can view your private messages on the PowerSchool Community by selecting the envelope on the top right corner of any page, to the right of your avatar.  When a new message appears, you will see a number one symbol enclosed in a dark red circle on the envelope.


Muskan Sehar

PowerSchool Community Moderator


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