Thank you for reaching out to the PowerSchool Community for assistance!
Currently, the Case Portal access is available to certain roles in the district, such as a Designated Support Contact role. If you feel you should be a Designated Support contact, you can request the existing Designated Support Contacts in your district or send an email at firstname.lastname@example.org and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.
You can also reach out to your District's Designated Support Contact, who should be able to get you connected with the eFinancePlus Support team for now.
Remember to give Kudos to suggestions that help you ,If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!