I am a technical support for Professional Learning. I am unable to Launch Chat. I would like access to enter Help Tickets.
Hi @aileens
Thank you for reaching out in the Community forum!
Resources are accessible based on the role assigned by your school or district. This article will provide the most common reasons you may receive a message that you do not have access to a resource. We are also reviewing your access to Chat Support in the Community and will follow up with you through a case in order to protect your privacy.