Trying to retrieve my username and password

karinasalgado95 · ‎07-22-2019

I was trying to recover my username and password using my e-mail but an error occurred saying no security questions are not found. Help!

PS_AM1 · ‎07-23-2019

Hi @karinasalgado95,

Thank you for reaching out for assistance through the Community! Would you provide which PowerSchool product you are attempting to recover your username and password for, please?

Angelam7
PowerSchool Community Moderator

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smlackey · ‎10-29-2021

Hello, I am having the same issue @PS_AM1 using the Atlanta Public Schools applicant tracking system. Please advise.

MuskanS · ‎11-01-2021

Hi! @smlackey

We have an article on How Do I Recover My Username and/or Password, we recommend reviewing the article that should guide you with the steps in recovering the credentials.

Muskan Sehar

PowerSchool Community Moderator

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Community Moderator

smlackey · ‎11-01-2021

this does not work.

MuskanS · ‎11-04-2021

Hi! @smlackey

We see that you were able to connect with the Unified Talent Applicant Support team and the team was able to send you the recovery email. Please let us know if you are still experiencing an issue logging in.

Muskan Sehar

PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator