I haven't signed in to the Community portal in a long time. I want to make sure I've been identified as a valid contact and having the appropriate access for submitting cases for the following products:
Thank you for reaching out to the PowerSchool Community for assistance!
We would be happy to review your access to the required resources in the Community and will follow up with you through a case in order to protect your privacy.
This article will provide the most common reasons you may not have access to a resource.
Hi Jyotishka B.
Thank you for replying to my post. I've read the article you referenced. I will try to identify who my Designated Support Contacts are at my district and reach out to them to request the necessary access.
I used to have access to create and manage cases, but that appears to have changed. I do have an account and a verified email address.
I look forward to your follow-up.
Senior Information Analyst
Volusia County School District