Troubleshooting for Common Registration Issues

[joshk]

Hello everyone! 

The Community has recently seen an increase in Registration-Related posts. In order to better assist and address those inquiries, the following Registration KnowledgeBase article containing a list of FAQs has been created to better direct school-related as well as support-related issues: 

https://help.powerschool.com/t5/Registration-Most-Common/Family-Support-FAQ/ta-p/8198

We hope this information is beneficial, and we encourage your feedback in this thread if we can better address any further questions!

Best,

JoshK 

PowerSchool Community Admin

[JenLeague71]

Even though I filled in the following field:

Place where your child receives dental care

I am still getting a red flag so my form will not send. I have been trying since March 12, 2019 to complete this form!!

I'm beyond aggravated and frustrated. I have all the information filled out but the system is not accepting my form!

[PS_AM1 · Accepted solution]

Hi @JenLeague71,

Thank you for reaching out for assistance through the Community!  I will follow up with you through a direct message to assist you further.

[JenLeague71]

thank you so much. I just don't get it and want to get his registration done.

[PS_AM1]

Hi @JenLeague71,

I understand and I am happy to help!

[Megano1018]

I am having trouble logging in for application-

[Megano1018]

I have created an account, it says that username is not existing and when I try to create a new account it says I have an account already with that information and it will not allow me to reset my password

[MuskanS]

Hi! @Megano1018,

If you already have an account and do not remember the username, I recommend reviewing the article on Forgot Username that should help you in logging into your account.  I also suggest reviewing the articles listed below to confirm the email address associated with your Enrollment account and resetting your password.

Forgot email address

Forgot password

[gclappp]

I am getting an error message, even though I registered.

[jcordner]

I am a new member to the community and I am trying to access an article. I received an error meesage stating "Hmmm, it looks like you don't have access". How do I get access to it?