Troubleshooting for Common Registration Issues

Community Support Expert
Community Support Expert

Re: Troubleshooting for Common Registration Issues

Hi @xwen,


Thank you for reaching out for assistance on the PowerSchool Community!

 

If there has been a long-time period of inactivity within the PowerSchool Community site, you may have been automatically logged out of the Community.  Due to this, you may not be accessing the article with your Community account, but as a user that has not logged into the Community.  Would you mind logging out of the PowerSchool Community and logging in again to see if you are able to successfully access the article? 

 

Would you please provide us the link to the article that you are trying to access so that we can troubleshoot the issue and assist you further?


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
Rookie

Re: Troubleshooting for Common Registration Issues

I registered for an account so I may participate in a KS PowerSchool User's Group Conference Call later today (hopefully I haven't already missed it!) and when I try to click on the link to take me to the information (provided by the KS PowerSchool User's Group listserve) it takes me to a screen that says "looks like you don't have access to this resource".  How do I GET access to that resource so I can participate in the Conference Call?

Community Support Expert
Community Support Expert

Re: Troubleshooting for Common Registration Issues

Hi @shellee_brown,

 

Would you please provide the link in which you are attempting to access the Kansas PowerSchool user's group conference call?



Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
Rookie

Re: Troubleshooting for Common Registration Issues

https://help.powerschool.com/t5/PowerSchool-SIS-State-Specific/PowerSchool-SIS-Kansas-State-Reportin...

 

The above was the link I was given to try to attend the KS PowerSchool Users group conference call.

Community Support Expert
Community Support Expert

Re: Troubleshooting for Common Registration Issues

Hey @shellee_brown,

 

Powerschool community offers a wide variety of resources such as knowledge-based articles, product-specific forums, and updates which are both informative and engaging for community members. While some resources are available for all members, there are certain forums and knowledge-based articles that are limited to Designated Support Contacts within each district.

 

The Community Case Portal and state-specific knowledgebase articles are only accessible by  Designated Support Contacts within the school district.

 

I have a thread addressing a similar issue that should provide more details on this.

 

Please click here.

 

 

AbrittyB

PowerSchool Community Moderator

Please give Kudos to suggestions that help you!
If the answer helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

Trainee

Re: Troubleshooting for Common Registration Issues

I have two children that needs PowerSchool id and password and I cannot get in contact with anyone. How can I get assistance with this?
Padawan

Re: Troubleshooting for Common Registration Issues

Id try the Huntsville City Schools website or the individual schools website. I hope this helps.

Rookie

Re: Troubleshooting for Common Registration Issues

I am having trouble logging in- please help for application
Community Support Expert
Community Support Expert

Re: Troubleshooting for Common Registration Issues

Hi! @Megano1018,

 

I am sorry to hear that you are unable to login.  To assist you further, would you please provide more information regarding which particular PowerSchool Form/Product you were unable to login to? 


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
Recruit

Re: Troubleshooting for Common Registration Issues

Hello

 

1. Thanks for the resources you are sharing. i know we are all a bit overwhelmed at this time. Thank you to all those working behind the scenes, classrooms and boards

2. Has anyone reported that when adding another child the drop down box to select relationship to the child is blank?

3.  I have two children who are attending the same school (grades 5&6) but only one showed in the profile of students. Should I add him or will he be added automatically when is teacher does class update or something to the effect?

 

Thanks again. Keep up the fantastic work.

 

Palmonia