My name is Jessica.
I work at Hogan ES and we use Power School. All of our buildings are having an issue with data erasing. We use the custom screen >transportation screen for entering our students routes. We have students that have a different AM route from their PM route and so we got that added to our screen. But we have realized that they erase after a certain time. We have re-entered them 2-3 times and they will be there when we add them - get out that screen - then come back in a double check - but once we go a couple of days and go back in they are all gone. What do we do?
Please advise. Thank you!
Thank you for the post in PowerSchool Community!
We would like to take a closer look at your transportation set up to provide further assistance and we recommend reaching out to the Designated Support Contacts within your district who should be able to connect with the PowerSchool Support team to troubleshoot the cause of the issue for you.