Support ID #

cfranklin01
Padawan

Support ID #

I don't have a support id# shown in my profile and have been waiting on the phone to speak with a support rep for some time now. 

2 Replies
HeatherWeist
PowerSchool Mentor
PowerSchool Mentor

@cfranklin01  I'm assuming you are a technical contact. If so, when you click on your profile in the upper right corner, you should see it on this page...

 

Screen Shot 2021-10-01 at 10.49.27 AM.png


Heather Weist, MEd
PowerSchool - SIS Administrator, Commonwealth Charter Academy

PowerSchool Mentor/Champion

PowerSchool Mentor of the Year 2021 Winner

PowerSchool Beta Tester of the Year 2022 Winner


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ParitoshT
Community Support Expert
Community Support Expert

Hi @cfranklin01,

 

Thank you for reaching out for assistance in the Community.

 

The user with the role Designated Supported Contact will be able to see their support id by going to their Community profile. If you feel that you should have this access then we recommend working with the Designated Support Contacts in your school district or you can write to us at businessoperations@powerschool.com and our Business Operations team will be more than happy to assist you with this.

 

ParitoshT

Community Moderator