Support ID #

brechess
Padawan

Support ID #

How do I find my Support Id #?

5 Replies
CindyM8
Veteran

Click your profile pic  > Select my profile > You'll see the support ID. Mine shows at the top of the page.


CM

brechess
Padawan

I have tried that several times with no luck.

CindyM8
Veteran

Could that be because you are not a technical contact? That is just a guess.


CM

brechess
Padawan

Might be. However, the support number I was provide this morning from a webinar is specifically asking me for a Support ID# to move any further past the recording constantly saying it over and over.

MuskanS
Prodigy

Thank you @CindyM8 for jumping in and assisting.

 

@brechess Account details such as Support ID is only displayed for Designated Support Contacts(Technical Contacts) in their profile. If you feel you should be a Designated Support Contact, I recommend reviewing this article for the different methods you can take to request the role within your district.


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator