Support ID #

brechess
Padawan

Support ID #

How do I find my Support Id #?

5 Replies
CindyM8
PowerSchool Champion
PowerSchool Champion

Click your profile pic  > Select my profile > You'll see the support ID. Mine shows at the top of the page.


CM

brechess
Padawan

I have tried that several times with no luck.

CindyM8
PowerSchool Champion
PowerSchool Champion

Could that be because you are not a technical contact? That is just a guess.


CM

brechess
Padawan

Might be. However, the support number I was provide this morning from a webinar is specifically asking me for a Support ID# to move any further past the recording constantly saying it over and over.

MuskanS
Community Support Expert
Community Support Expert

Thank you @CindyM8 for jumping in and assisting.

 

@brechess Account details such as Support ID is only displayed for Designated Support Contacts(Technical Contacts) in their profile. If you feel you should be a Designated Support Contact, I recommend reviewing this article for the different methods you can take to request the role within your district.


Muskan Sehar

PowerSchool Community Moderator


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