Student test support


Student test support

This student is getting an error message when she tries to log in using her ID number.


She is found in Performance Matters and we can see that a test is assigned to her.  When she logs in, she gets this error message.




1 Reply

Hi @fmorton 


Thank you for reaching out for assistance through PowerSchool Community!


I see that you were able to connect with the Performace Matters Support team for assistance. I recommend continuing to work with the team in the case since our support engineers can take a closer look at the issue student is facing and provide you updates via the case. 

Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!