Server Down!!!

seanm1983
Trainee

Server Down!!!

I am trying to finish a college application. PowerSchool has been unreachable for days. The application is due tonight and I am recieving no help whatsoever from powerschool. I have tried on different devices, I have had friends try, and nothing is working. Is there anything at all I can do to possibly get in? If I can't get in should I contact the Admissions office and explain my situation?

4 Replies
BishalG
Community Support Expert
Community Support Expert

Thank You for reaching out to the PowerSchool Community!

To help me better assist you, can you please provide the link to the portal that you are accessing to submit your application?



Bishal G.
PowerSchool Community Support Expert
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seanm1983
Trainee

https://ps.fms.k12.nm.us/public/ 

This is the link to the server that we are using. Nothing is available and nothing ever comes up. I have had friends around the U.S. attempt to reach it for me. 

DanM3
PowerSchool Champion
PowerSchool Champion

Your server is hosted by Farmington Municipal Schools in New Mexico. You will have to contact them directly to see what's happening.  They might be doing some updating of the server, etc. thinking no one would access it over the holidays. 

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

DanM3
PowerSchool Champion
PowerSchool Champion

I would also recommend that you try contacting your school's college counselor for advice. You can always try and contact the colleges you are applying. Some might be understanding but others will probably say sorry...

 

In looking at your school district's website and social media accounts I don't see anything posted about the outage. They might be unaware.  This is what is listed for your district regarding technology issues:

 

Technology Support

The district technology office is located in the District Administration building at 3401 E. 30th Street. We can be contacted at 505-599-8820.

 

Our staff provides services to all school departments and locations.  If it involves technology, then we're involved in there somewhere. We utilize the IncidentIQ help desk system to manage technical support requests. This allows us to provide faster and more reliable technical support to our staff and students.

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000