Help

Seeing assignments on Quick Lookup screen

BrookeJ1
PowerSchool Champion
PowerSchool Champion

Seeing assignments on Quick Lookup screen

When I pull up a student and go to their quick lookup screen and click on a term grade, it is not showing any assignments (or it is showing assignments for a different teacher).  This seems to only be happening at one school.  When I log in as district, it shows the correct assignments (for the same student I was looking at under the school).  When I log in as other schools, they seem to also be correct. Any advice?

1 Reply
JyotishkaB
Community Support Expert
Community Support Expert

Hi @BrookeJ1 

 

Would please try turning off the customization and check if the assignment and grades are showing?
 

If you still cannot see the assignment or scores, I would recommend reaching out to your district's Technical Contact who can submit a support ticket and work with PowerSchool Support to investigate further.

 

 

 

Jyotishka B.
Community Moderator



Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!