We currently have seven (7) outstanding help tickets, 6 of which are beyond their due dates and not even started. We start school tomorrow and are extremely set back due to PowerSchool issues which have not been addressed. Mulitple phone calls have been made. Either they say they will pass the info onto the next level or we leave messages and never hear anything back.
Here are the tickets they we need immediate assistance with:
Date of Request Due Date Status
7/25/20 7/28 Not Started
7/25/20 7/28/20 Not Started
7/27/20 7/30/20 Not Started
7/27/20 7/30/20 Not Started
7/27/20 7/28/20 In Progress
7/28/20 7/31/20 Not Started
8/5/20 8/10/20 Not Started
Thank you in advance for your prompt attention to our issues.
Loraine Vaughn, Assistant Superintendent
DeKalb County Central United School District
