Hi, I accidentally adjusted a group's security setting that I was in myself (didn't realize at the time). Now I cannot edit any of the groups or adjust security settings. Is there a way to reset this? We're in the middle of setting up the system for our school and the two users who aren't in the group cannot modify any group security settings either.
The PowerSchool Admin at the school or district should be able to edit the Group's security settings. I recommend reaching out to your school or district Administrator to request assistance with this.
Thank you Reshma. Unfortunately our District Administrator does not remember his password since he's since transferred to another role. Any idea how we can get his password reset and that role as District Admistrator changed?
I am happy to help you. To better understand your issue, I will reach out to you privately to gather more information, this is part of our efforts to protect the privacy of our community members.
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