Hi @Jessicamoya28
We recommend try checking the following information:
- check your Junk or Spam folder.
- make sure that your email address is correct while logging into your account.
If the issue persists, we recommend reaching out to your District's Admin who would be able to assist you with resetting your password.
Please let us know in case of any further queries.
KritiS
Community Moderator
Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!