Registration

Cketchum
Novice

Re: Registration Assistance

I am having the same issue.. really frustrating!

Community Manager
Community Manager

Re: Registration Assistance

Hi @Cketchum and @patty2018

 

Thank you for posting in our Community and for sharing that you were having a frustrating experience with this. We created a resource on how best to handle the most common registration issues:

 

https://help.powerschool.com/t5/Registration-Most-Common/Family-Support-FAQ/ta-p/8198

 

If the issue is not resolved, you may want to use the information in the article above to start a support request. Our team can work with you and the school to take a closer look at the issues you are seeing.

 

Please let us know if we can continue to help.

 

 

JbidK
PowerSchool Community Manager
lava
Novice

Infosnap Login issues

Hello, 

 

I have been trying to login to the infosnap new student registration portal today to no avail. Choosing forgot password results in a blank email being sent with no password reset link. The security questions too are not being accepted.

 

Please help!!

 

Thanks,

Lavanya

Community Manager
Community Manager

Re: Infosnap Login issues

Hi @lava

 

Thank you for posting in our Community! We have reached out to our support team and started a request on your behalf. They will be reaching out by email to work with you directly on this. Please be on the lookout for those communications.

 

Additionally, we have created a resource for any additional questions you may have. We hope you'll find this helpful:

 

https://help.powerschool.com/t5/Registration-Most-Common/Family-Support-FAQ/ta-p/8198

 

Please let us know if we can continue to help!

 

 

JbidK
PowerSchool Community Manager
Kymbrlye
New Member

Can't submit form, unable to change country of birth

The drop down says "PLEASE CONFIRM" but unable to imput an option.  Am I doing something wrong or is there a glitch?

Community Manager
Community Manager

Re: Can't submit form, unable to change country of birth

Hi @Kymbrlye

 

Thank you for reaching out in our Community! We have started a request with our support team and they will be reaching out by email to help with your request.

 

We have some additional resources to help with any other questions you may have:

 

https://help.powerschool.com/t5/Registration-Most-Common/Family-Support-FAQ/ta-p/8198

 

Please let us know if we can continue to help.

 

 

 

 

 

 

 

JbidK
PowerSchool Community Manager