Quick Look up

[elamanna]

Does anyone know how to remove a 0 from showing up on quick lookup in a section?

[Reshma]

Hi @elamanna,

Thank you for your question in PowerSchool Community!

To assist you further, would you please confirm the name of the field/section that is getting populated by a value of 0 in the Quick lookup?  It would be great if you can share a screenshot of the scenario and we recommend removing any private data while sharing.

[MeghanL5]

Does anyone know when quick look up refreshes? Our percentage is correct but when you click for the assignment view of a class one assignment is missing.  The bottom says updated 1/21 which makes me think there must be a nightly sync for the assignments to be up to date.  I just always assumed it was real time.  Thank you! 

[DanM3]

In over 20 years as a PowerSchool I found it to be always live. If you load a page, it pulls all of the current data. I remember 10 years ago in one of my computer classes, a student was looking at their grades and went back to quick lookup and commented my grade just changed. A teacher across the hall had just literally entered new assignment grades. That being said, I have seen more caching issues the past few years with various PowerSchool products. It could be the individual class detail view page is encountering this issue.