I need to submit a service call and live chat is what I typically use for Records, but that isn't an option right now. When Iog into the Powerschool community it told me I do not have access for contact support. How can I get assistance with this?
Thank you for posting in the Community!
There are different forums that are accessible by users in the Community. Some forums are open to all Community Members while other forums are restricted to certain roles within a district.
Cases can be created by Designated Support Contacts within each district.
If you are not a Designated Support Contact, I recommend reaching out to a Designated Support Contact in the district to request assistance with any PowerSchool product. You can also email firstname.lastname@example.org and PowerSchool will work with the current Designated Support Contacts within your school district to request the Designated Support Contact role is added to your PowerSchool account on your behalf.