Hello,
I am trying to access the Powerschool Summer 2020 Webinar Recording via a link emailed to me by Powerschool's "Customer Communications". Unfortunately, it looks like I don't have access to the resource. Is it somewhere else, or is there another way I can access this?
Thanks!
Alex
Hi @alexwGC,
Thank you for reaching out for assistance through PowerSchool Community!
To further assist, would you please share the link of the resource you are trying to access?
Hi @alexwGC,
Thank you for sharing the link to the resource.
Some pages are open to all Community Members while others are restricted to certain roles within a district such as a Designated Support Contact. If you are not a Designated Support Contact and you feel you should be a Designated Support contact, I recommend reaching out to a Designated Support Contact in the district to request assistance with PowerSchool Product.
You can also email businessoperations@powerschool.com and PowerSchool will work with your school district to request the role is added to your PowerSchool account on your behalf.
Here I have a great article addressing Getting started on PowerSchool Community as Designated Support Contact.
If you are a Designated Support Contact and you are unable to access certain knowledgebase articles and discussion forums in the Community, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.