I just signed up for PowerSource and I'm unable to access the Knowledge Base Documents. How do I get updated to view these documents. The person that was previously handling this is no longer with our school district.
Thank you for reaching out to the PowerSchool Community for assistance!
If you have updated or created an account in the PowerSchool Community recently, it can take up to 24 hours to update your access to the resources. If you continue having an issue even after 24 hours, please let us know, and we will be happy to take a further look.
I suggest that you check out our guide to Getting Started on PowerSchool Community for Designated Support Contacts (Technical Contacts) linked below.