PowerSchoolSIS running extremely slow.

LoriK2
Hobbyist

PowerSchoolSIS running extremely slow.

 
9 Replies
Reshma
Community Support Expert
Community Support Expert

Hi @LoriK2,

 

Our hosting team is aware of the hosting interruption that has happened and actively working on resolving this as soon as possible.  We apologize for any inconvenience that this may have caused and appreciate your patience while we continue to work towards a resolution.  We also recommend making sure that you have subscribed to the Status Page by selecting Subscribe To Updates at the top right of the page as this link will be updated when products are experiencing any difficulties.  The status page has been provided as a dedicated resource for PowerSchool users to find any updates on major issues and outages.

 

 



Reshma
PowerSchool Community Support Expert

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cli
Apprentice

Same, any word on what is going on?

Reshma
Community Support Expert
Community Support Expert

Hi,

 

 We continue to assess the situation and will provide you with regular updates as they become available on the Status Page. We appreciate your patience while we work to resolve this issue.  



Reshma
PowerSchool Community Support Expert

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Reshma
Community Support Expert
Community Support Expert

Hi,

 

We are receiving reports that the Performance is no longer an issue.  Please let us know if you continue to experience any performance issues.



Reshma
PowerSchool Community Support Expert

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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
cli
Apprentice

Working normally now, thanks.

xlau
Journeyman

any update of when this issue may be resolved?

xlau
Journeyman

Good morning! We are having issues on my end today. it's very slow and some pages are not loading. are there any issues today?

Reshma
Community Support Expert
Community Support Expert

Hi @xlau,

 

The issue appears resolved, but we are still investigating to ensure long-term stability. If you are experiencing the same, we recommend reaching and reporting this through the case to our PowerSchool Support team so that we can look into this further.  Please continue to check the  Status Page for ongoing updates.



Reshma
PowerSchool Community Support Expert

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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
xlau
Journeyman

Thank you Reshma. I did reach out to open a case with Support.