PowerSchoolSIS running extremely slow.

[Reshma]

Hi @LoriK2,

Our hosting team is aware of the hosting interruption that has happened and actively working on resolving this as soon as possible.  We apologize for any inconvenience that this may have caused and appreciate your patience while we continue to work towards a resolution.  We also recommend making sure that you have subscribed to the Status Page by selecting Subscribe To Updates at the top right of the page as this link will be updated when products are experiencing any difficulties.  The status page has been provided as a dedicated resource for PowerSchool users to find any updates on major issues and outages.

[cli]

Same, any word on what is going on?

[Reshma]

Hi,

 We continue to assess the situation and will provide you with regular updates as they become available on the Status Page. We appreciate your patience while we work to resolve this issue.  

[Reshma]

Hi,

We are receiving reports that the Performance is no longer an issue.  Please let us know if you continue to experience any performance issues.

[cli]

Working normally now, thanks.

[xlau]

any update of when this issue may be resolved?

[xlau]

Good morning! We are having issues on my end today. it's very slow and some pages are not loading. are there any issues today?

[Reshma]

Hi @xlau,

The issue appears resolved, but we are still investigating to ensure long-term stability. If you are experiencing the same, we recommend reaching and reporting this through the case to our PowerSchool Support team so that we can look into this further.  Please continue to check the  Status Page for ongoing updates.

[xlau]

Thank you Reshma. I did reach out to open a case with Support.