PowerSchool Browser Down?

acook99
Journeyman

PowerSchool Browser Down?

Anyone else getting this error message today? Or is it just us??

 

 

Your server, https://cie.powerschool.com/admin/pw.html, seems to be unavailable.

If you reset your PowerSchool server from the browser, it may take up to 15 minutes to become active again.
If the issue persists, please use the link below to notify the PowerSchool team that your server is unavailable.

(PowerSchool Admins only)
**Notify PowerSchool**

10 Replies
sabrinathompson
New Member

We have the same message !!!
SarahC1
Apprentice

As are we.  Apparently, it's a scheduled maintenance, but of course we've had an issue with COVID that we need our powerschool access now for in order to contact families and from what I can gather, the maintenance won't be over until 4:00PM...

 

Figures...

jonesp
Apprentice

Did anyone receive notification about this maintenance?   I did received notification about maintenance next weekend but I don't recall seeing one for this weekend.     

DanM3
PowerSchool Champion
PowerSchool Champion

This notification did come out Tuesday November 10th.  Unfortunately, the down time was much longer than usual. (In our case at least 3 1/2 hours.)

 

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

jonesp
Apprentice

Thank you for responding.  I must have missed this notification!

MichelleSBSD
PowerSchool Champion
PowerSchool Champion

I found this in my inbox... Hopefully, it won't be down as long as they mentioned. That's a long outage with so many dependent on the SIS being up almost at all times, especially with COVID, etc.

 

 

PowerSchool SIS Infrastructure Maintenance Nov 15, 2020 4:00am - 4:00pm PST
This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Sunday November 15, 2020 4:00am - 4:00pm PST

PowerSchool SIS will be unavailable during this maintenance.

Reason for Maintenance: We are performing operating system/security patching on PowerSchool SIS. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.

acook99
Journeyman

Thank you for responding. I had not gotten this notice and neither did Canty who we deal with for PowerSchool. We definitely need it today for a Covid Trace.... 😞 

junnarobert
Padawan

We have the same issue.  Huge problems with PowerSchool Hosted.  We did much better when we ran our own servers.

 

jonesp
Apprentice

Thank you.  I don't know how I missed this one.   Our first trimester just ended and faculty are entering grades and comments into the system...deadline is tomorrow morning.   I guess we'll need to extend it.  

SarahC1
Apprentice

It came back up for us around 5:30EST, so thankfully we were able to get our message out.  Hope everyone else was able to access it around the same time we were! 🙂