Power School OIDC

Moshe
Trainee

Power School OIDC

Good Day Everyone,

 

Am struggling to configure power school single sign-on (Open ID Connect), am configuring this through Azure Active Directory. the authentication process goes through but it lend to a PowerSchool page that says its unauthorized all the time

HTTP Status 401 – Unauthorized (powerschool.com)

 

Moshe_0-1629884289939.png

 

4 Replies
Moshe
Trainee

I have been trying to get in touch with support team for help with SSO, can I please get help from support team

MuskanS
Community Support Expert
Community Support Expert

Hi! @Moshe 

 

To provide better assistance, would you please share more details on the difficulties that you are experiencing with SSO?


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
Moshe
Trainee

@MuskanS Good Day,

 

Thanks for your response, I have configured Power School to use Open ID Connect through Azure Active Directory.

When a user go to our FQDN, they are redirected to a Microsoft logon page where they can authenticate using their O365 credentials.

 

It authenticate successfully, however instead of taking the user to PowerSchool after authenticating it then take them to an authorized page

BishalG
Community Support Expert
Community Support Expert

Hi @Moshe 

 

Thank you for providing more details.

 

A common reason that can cause the HTTP 401 error is the mismatch of credentials between the Provider and PowerSchool SIS.

 

You can learn more about it here.

 

If you continue to face difficulty, please report the issue to a Designated Support Contact in the organization.  They can work with PowerSchool SIS support to determine the cause of the issue.



Bishal G.
PowerSchool Community Support Expert
Say Thanks by clicking the thumbs up icon in a post!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!