Please review my access


Please review my access

Please review my access

I am trying to upload data into performance matters by creating a "New Case"

Thank You

Diane Peters

Eastpointe Community Schools, Eastpointe MI

1 Reply
Community Support Expert
Community Support Expert

Re: Please review my access

Hi @dpeters794


Access to resources on PowerSchool Community varies by a user's role in the district. While certain product pages are open to all community members, other product pages are exclusive to certain roles within a district. The case portal is accessed by Designated Support Contacts within your school district.


If you feel you should be added as a Designated Support Contact, I recommend reaching out to the PowerSchool  Designated Support Contacts within your school district who should be able to create a case on the case portal on your behalf and add the role to your account in PowerSchool.

Elston S.
PowerSchool Community Moderator
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