Photo Management / Import Pictures

jdupuis
New Member

Photo Management / Import Pictures

When I go to System --> Photo Management --> Import Pictures and then follow the process for importing student photos, I receive the message: "440 failure(s) Failure Details Failed to find image in archive." The Map File is saved as a tab delimited txt file, and the Image Files are in a compressed zip, as suggested. Any advice as to how to mass import our school's photos?

9 Replies
HeatherWeist
PowerSchool Champion
PowerSchool Champion

@jdupuis   Is the map file using student numbers or names? If you have student names, then you have to import at the school level. 

 

Sometimes you have to try and reimport a few times. I have had the error appear and then go away after a few attempts.


Heather Weist, M.S.E
PowerSchool Specialist, Westside Community Schools, Omaha, NE (K-12, ~6000 students)

PowerSchool Mentor/Champion



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brookekhudson
Recruit

I am having the same issue this morning no matter what I try. I have done the zip file and text file as suggested as well and am receiving the same error. @jdupuis did you ever get yours to work? Thanks!

JeffG9
PowerSchool Champion
PowerSchool Champion

@brookekhudson @jdupuis  Another thing to check: Are the pictures in the Root directory of the Zip file and not in any sort of folder structure?

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Full Disclosure: I do not work for PowerSchool
brookekhudson
Recruit

The first time there was still one extra folder layer so I removed that and tried again. Still failed. 

KritiS
Community Support Expert
Community Support Expert

Hi @brookekhudson @joshfreeman

 

You should be able to fix this error by moving the image file to the top level of the archive and then try performing the import again. We recommend reviewing this article photo-management to guide you with the steps to Import Pictures.



KritiS
Community Moderator

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kooime
Journeyman

How do you actually move the image file to the top level of the archive? What are the steps to be able to do that?

 

JeffG9
PowerSchool Champion
PowerSchool Champion

@kooime  You must Zip the image files properly. When you create the Zip file with the photos, the pictures should be in the root directory of the Zip file, not in a folder. If you are using a PC, select all the photos, right-click and choose Send to...Compressed Folder.

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Full Disclosure: I do not work for PowerSchool
kooime
Journeyman

Thank you! That worked

reynoldsn
Professional

Hi @brookekhudson  @joshfreeman 

 

Our school photographer sends us the image file names that include the student number.jpg so I export the student numbers and use those as the txt file to do the import.  Then, after selecting the photos I immediately click the 2nd mouse button and select "send to" then "compressed zipped folder".

 

Ordering the student numbers and the images from smallest to largest helps when doing multiple imports.

 

Always, click the new 'zipped' folder before the import.  If you see the images, it is correct.  If you see another folder, then the upload will not work.

 

I hope this helps!  Take care.