Passing User Data to Schoology LMS

KevinLambDEDOE · ‎01-06-2020

I have 3 PDMS (unified talent) accounts that are not passing along credentials to our LMS Schoology. 99.9% of 10K+ accounts work fine. I can't figure out what is wrong with these select few.

SowmyaN · ‎01-10-2020

Hi @KevinLambDEDOE,

Thank you for posting in the Community!

There are two common reasons that the account is not syncing with Schoology. In order to work properly, first, the user must be enrolled in Professional learning.

If the user is enrolled properly, then we recommend reviewing the user credentials. If the credentials are missing or misaligned then the account will not link to the account on the Schoology.

Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

BrennerEl · ‎09-02-2021

Our school is having a similar issue. The accounts are created in SGY and PL and the Username and SGYID match, but the accounts are not linking. How often does PL synch with SGY?

ParitoshT · ‎09-03-2021

Hi @BrennerEl,

Thank you for posting in the Community.

I recommend reviewing this article that should be giving you detailed information on how the Professional Learning and Schoology integration is used.

ParitoshT

Community Moderator