Parent Who Still Sees Prior School Year Data On The Mobile App

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Journeyman

Parent Who Still Sees Prior School Year Data On The Mobile App

I have a parent who has an iPhone. Her PowerSchool mobile app is still pointing to the 2019-2020 school year. She is not receiving any option to change school years. Everything is setup correctly in our PowerSchool SIS. Is there something wrong with the mobile app?

2 Replies
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PowerSchool Champion
PowerSchool Champion

Re: Parent Who Still Sees Prior School Year Data On The Mobile App

If it is just one parent, I would recommend they delete the app and reinstall. I run the mobile app on my phone and iPad to monitor a student in each grade level to make sure everything is working. It sounds like that parent's app is not refreshing.

 

Dan Morgan
Saint Mary's College High School
Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000
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Journeyman

Re: Parent Who Still Sees Prior School Year Data On The Mobile App

Thank you so much. I will get the parent to try this. Have a great Thursday.