Parent Who Still Sees Prior School Year Data On The Mobile App

VeraL
Hobbyist

Parent Who Still Sees Prior School Year Data On The Mobile App

I have a parent who has an iPhone. Her PowerSchool mobile app is still pointing to the 2019-2020 school year. She is not receiving any option to change school years. Everything is setup correctly in our PowerSchool SIS. Is there something wrong with the mobile app?

2 Replies
DanM3
PowerSchool Champion
PowerSchool Champion

Re: Parent Who Still Sees Prior School Year Data On The Mobile App

If it is just one parent, I would recommend they delete the app and reinstall. I run the mobile app on my phone and iPad to monitor a student in each grade level to make sure everything is working. It sounds like that parent's app is not refreshing.

 

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

VeraL
Hobbyist

Re: Parent Who Still Sees Prior School Year Data On The Mobile App

Thank you so much. I will get the parent to try this. Have a great Thursday.