Parent Emails not loaded into Email link

nvanderham
Recruit

Parent Emails not loaded into Email link

Hello, 

 

We finally have the Email link added to our Powerschools' when we click the + button. However, I noticed that it reads no emails for each student. I can click on the Email feature but cannot use it. My question is, how do we or our admin get the emails from the Demographics to work in the Email feature?

1 Reply
NinaRi
Community Support Expert
Community Support Expert

Hi @nvanderham ,

 

Thank you for reaching out in the PowerSchool Community! In this case, we suggest you reach out to your School Administrator to confirm student emails are listed in the demographics page. If not, the Designated Support Contact at your district will need to add the emails. 

 

If the issue continues to persist after confirming this information, please send us a screenshot of your view. This way we can take a closer look into this issue for you.

 


Nina L.