PSSP not keeping changes made

[jsmidy]

In the profile page of PSSP, the box to check off and have notices sent to two parents is "undoing" the check box on a regular basis (every few days). Is there a way to set it and keep it from resetting/changing?

Thanks in advance for your help, Jenn

[SowmyaN]

Hi @jsmidy 

Thank you for reaching out for assistance through PowerSchool Community!

To assist further, we would like to take a closer look at the database. I recommend reaching out to one of the Designated Support Contacts of your school district who should be able to connect with our Support team. Support will review the difficulties you are facing and will gather the necessary information to assist in working towards a solution.